E-Commerce Innovations Customer Perceptions in Qatar
نویسندگان
چکیده
منابع مشابه
Customer Loyalty in E-Commerce
The high cost of attracting new customers on the Internet and the relative difficulty in retaining them make customer loyalty an essential asset for many online vendors. In the non-Internet marketplace, customer loyalty is primarily the product of superior service quality and the trust that such service entails. This study examines whether the same applies with online vendors even though their ...
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In this paper, we delve into opinion mining and sentiment analysis of customer reviews posted on online e–Commerce portals such as Amazon.com. Specifically, we look at novel ways of automatic labelling of data for customer reviews by looking at the number of helpful votes and subsequently determine hidden factors that can explain why a customer review is more helpful or trustworthy in contrast ...
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E-commerce is an increasingly significant part of the global economy. Users of E-commerce Web sites often have high expectations for the quality of service, and if those expectations are not met, the next site is only a click away. A number of performance problems have been observed for E-commerce Web sites, and much work has gone into characterising the performance of Web servers and Internet ...
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The management of one-to-one business interaction is challenged by the latency in the acquisition of information about the individual customer’s preferences. Although sharing this type of information would empower service providers to personalize the interaction with new customers since the first connection, this idea can be hardly applied in real cases if the service provider cannot protect th...
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گسترش سریع تکنولوژی و اینترنت مسیر شرکت ها را به نگهداری وفاداری مشتریان الکترونیکی معطوف کرده است. وفاداری مشتریان یک حوزه بسیار جالب برای شرکت ها می باشد و وفاداری مشتریان تاثیر مستقیم بر درآمد و سودزایی شرکتها دارد. با توجه به اهمیت وفاداری مشتری، ما به جستجوی سه مشکل اصلی تحقیق پرداختیم که آن ها مهمترین موانع برای حفظ حیات کسب و کارهای اینترنتی هستند که عبارت از تعویض های متعدد مشتری، هزینه...
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ژورنال
عنوان ژورنال: International Journal of Economics & Management Sciences
سال: 2016
ISSN: 2162-6359
DOI: 10.4172/2162-6359.1000310